Stereo Headset Adapter for Xbox One, Audio Headphone Gaming Headset Adapter Converter for Xbox One / One S / One X Wireless Controller, 3.5mm Headphone Jack, Low Latency

For it to work you have to unplug it and plug it back in at time

I've had an Xbox for over seven months and one day I discovered that my headset wasn't working. I tried everything: soft reset, changing settings, and finally calling Xbox support. They didn't give me a clear answer at first, but eventually they told me to buy a similar product. So, I decided to pick this one up so I could use my headphones again!

Not sure if I received a bad piece, but when I connected the headphones I noticed the headphone pins were loose. This can cause interference to the sound quality. The headphones have been tested with different ports and the sound quality is good. So that’s the problem with my work. Don't want to generalize about the entire product.